Privacy Policy

John Raine Ltd (trading as Raines Homewares) is committed to protecting the privacy of our customers. We place high value on protecting your personal information.

Personal information provided by you is used only for the purpose of fulfilling your orders, and we won't share it with anyone unless you let us. We will do everything we can to keep it safe.

This privacy policy describes the practices that apply to our website, including the information we collect about you, when and how we collect that information, and what may happen to that information.

We will not collect personally identifiable information like your name, e-mail and mailing address and telephone number ('Personal Information') without your knowledge and permission. We will not disclose your personal information to third parties unless you have authorised us to do so. We will take all reasonable steps to protect the security of the personal information we collect from you.

If you have any questions about our Privacy Policy, please do not hesitate to contact us.
 

Your Personal Information

Raines Homewares does not collect personally identifiable information on our website, such as your name, address, email address or telephone number, without your knowledge.

Such information is collected only when you knowingly and voluntarily submit it to us (for example, when you contact us via email). We will only use this voluntarily submitted information for the purposes for which it was submitted.
 

Ordering

When you place an order through the Raines Homewares website, you will be asked to provide certain information about yourself, such as your name, mailing address, and email address.

This information is treated as confidential. We use this information solely to process your transaction, and we only share it with your credit card company in order to process your order.
 

We may use Cookies

Cookies allow Raines Homewares to remember you. If we didn't use cookies, you would have to enter your details each time you visited.

If you prefer not to use cookies, you can set your web browser preferences to not accept cookies. Most shopping websites require cookies to process your orders.
 

Newsletter

If you choose to subscribe to our email newsletter, you have the option to unsubscribe at any time by clicking the unsubscribe link at the bottom of our emails. We will remove your details from our files immediately upon receipt of this request. We will never sell or pass on your email address to anyone else.
 

Links

Our site may provide links to other sites. When you click on one of these links, you are leaving our site and entering another site which we have no control over. We cannot be responsible for the content of those sites.

You should review the privacy statements or policies on any other site you visit as they may be very different from our policy.

 

Data Security

Raines Homewares uses a certified payment gateway for all online transactions - DPS Payment Express.

Click here for our Security Policy.
 

This policy was last updated on 12/7/16